🚀 Essentials
What is Syndic Digital and what is it for?
Syndic Digital is a free Android mobile application developed by VME International. It allows co-owners to track charges, expenses, budget in real-time, and send claims via QR Code.
What is the difference between Syndic Digital and SyndicPro?
Syndic Digital is the app for co-owners (residents). SyndicPro is the web tool for syndics (professionals). Both are synchronized in real-time.
Is Syndic Digital really free?
Yes, the mobile app for residents is 100% free on Google Play. For syndics, SyndicPro offers a free Starter version and custom Pro plans.
📱 Technical & Compatibility
Is the app available on iPhone (iOS)?
Currently, the native app is on Android. iPhone users can access their space via a responsive mobile Web version while waiting for the native iOS version.
How does the QR Code claim work?
Simply scan the QR Code displayed in your residence via the app. The report is sent instantly to the syndic without any manual entry required.
Can I use SyndicPro without an internet connection?
No, an internet connection is essential to ensure real-time data updates between the syndic and co-owners.
🔐 Security & Privacy
Where is our data stored?
Your data is hosted on secure servers with daily backups and SSL encryption to ensure total confidentiality.
Does the syndic see my bank details?
No. The app displays your balances and payment histories, but never stores your bank details or card numbers.
🏢 For Syndics (SyndicPro)
Can I manage multiple residences?
Yes, SyndicPro is multi-residence. You manage your entire real estate portfolio from a single centralized dashboard.
Can we import Excel data?
Yes, we offer import tools for your co-owner lists and balance histories to get started quickly.
How are unpaid charges managed?
SyndicPro automatically detects delays and allows sending reminders by email or push notification in one click.
Still have a question?
Our team is at your disposal to accompany you in the digitalization of your condominium.
